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LifeEvents provides toll-free access to behavioral health professionals around the clock, 365 days a year. All calls are answered directly by licensed Masters and Doctoral level clinicians, and all services are handled with complete confidentiality. LifeEvents staffs English and Spanish-speaking clinicians, and uses AT&T Language Line for over 140 other languages.
Areas of Support
The LifeEvents Process
Family Member Initiates Contact
Licensed counselors are available 24 hours a day, 365 days a year via a dedicated toll-free number. During the initial consultation, counselors explain the EAP, ensure confidentiality, conduct an initial assessment, and determine your needs.
LifeEvents Aligns Appropriate Resource
Counselors assist every step of the way — from the initial assessment through recommendation and follow-up. Counselors also provide guidance to a community agency or local hospital if an emergent situation is evident.
Counselors Assess Progress
After the initial assessment and consultation, counselors follow-up with local providers to coordinate recommendations which may include referrals to mental health providers, detoxification facilities, hospitals, physicians, or short-term counseling.
Satisfaction and Closure
Counselors follow up in a timely fashion to ensure quality and satisfaction of services. Cases are closed only after determining that the issue has been successfully resolved and recommended treatment completed.
Complete Confidentiality Guaranteed. All LifeEvents sessions are strictly confidential. Your personal information and the details of your sessions are never shared without your explicit consent.
Not Sure If It's the Right Fit?
Speak with one of our advisors — they'll help you decide if this program works for you and your family.
Start with a 14-day trial for just $3.50, then $45.95/month.
Speak With an Advisor