Delivery Policy

Shield Core Protection provides membership benefit programs that are entirely digital and service-based. There are no physical products to ship or deliver. This policy explains how you access and receive your member benefits after enrolling.

Immediate Access Upon Enrollment

Upon successful payment and enrollment, your membership is activated immediately. You will receive a confirmation email at the address provided during registration, which will include instructions on how to access your benefits and your Customer Service Line information.

How to Access Your Benefits

All member benefits are accessed by contacting our Customer Service Line. Our team will connect you with the appropriate service provider based on your needs:

Availability & Response Times

• LifeEvents™ Counseling and Remote Tech Support are available 24 hours a day, 7 days a week, 365 days a year.
• Legal consultations and attorney referrals are subject to provider availability and may require scheduling. Response times are typically within 1 business day.
• Financial education advisors are generally available during standard business hours.
• Identity Theft Restoration case managers are available to initiate services on your behalf promptly upon contact.

Service Area

Our member benefit programs are available to residents throughout the United States. Some services, such as attorney referrals, may be subject to geographic availability. Contact our Customer Service Line for details specific to your location.

No Physical Shipping

Shield Core Protection does not ship any physical products. All membership materials, benefit access instructions, and communications are delivered electronically via email or telephone.

Questions